Department of Pension & Pensioners' Welfare

🏛️ Year End Review 2025

DLC Campaign 4.0

Digital Life Certificate (Nov 2025)

• Scale : 2000 cities/towns
• Camps : 75,000 organized
• Nodal Officers : 1,400
• DLCs Generated : 1.54 crore
• Face Auth : 90 lakh+ (60%+)
• Growth : 2.5x over DLC 3.0

Bank Performance

• SBI : 22 lakh DLCs
• IPPB : 4.6 lakh DLCs
• PNB : 3.12 lakh DLCs
• Age 80+ : 11.1 lakh DLCs

Grievance Redressal

CPENGRAMS Statistics

• Resolved : 1.07 lakh+ grievances
• Ministries : 92 covered
• Family Pension : 25,117 cases
• Super Senior : 13,113 cases
• Resolution Time : 28 days (from 36 in 2018)

Special Campaign (Jul 2025)

• Focus : Family & Super Senior Pension
• Taken Up : 2,210 grievances
• Resolved : 2,052 (93% success)
• Duration : One month

Pension Adalats

2025 Sessions

• Dates : 13 Feb, 4 Jun, 10 Sep 2025
• Thematic : Family pension, super senior
• Cases Taken : 1,840
• Resolved : 1,467 on spot
• Since 2017 : 14 Adalats, 19,133 resolved

National Anubhav Awards

8th Edition 2025

• Awardees : 15 exemplary write-ups
• Women : 33% (highest ever)
• Webinar Series : 22 editions
• Ministries : 16 represented
• Write-ups 2025 : 900+ published (3x growth)

Pension Litigation Workshop

1st National Workshop (2 Jul 2025)

• Venue : Vigyan Bhavan, Delhi
• Attendees : 300+ Nodal Officers/Lawyers
• Speakers : AG, Secretary DoPPW/Law
• Focus : Efficient litigation management

Bhavishya Integration

Digital Pension Processing

• Form 6-A : Single simplified form
• Submissions : 41,998 retiring officials
• CGHS Integration : Completed
• Benefit : CGHS card on Day 1
• Bank Integration : 9 banks (90% coverage)
• New Banks 2025 : HDFC, Indian, ICICI

UPS Implementation

Unified Pension Scheme

• Rules Notified : 2 Sep 2025
• CCS (UPS) Rules : 2025
• Circulars : 2 on 18 Jun 2025
  • Retirement/Death Gratuity benefits
  • OPS option for death/disability cases
• Outreach : Daily review meetings (Sep 2025)
• Training : 2 workshops at CSOI (Jul-Aug)

Gratuity Rules

Amendment 2025

• Rules Amended : 28 Apr 2025
• CCS (NPS) Rules : 2021 aligned
• Alignment : With CCS Pension Rules 2021
• Rule Book : Published for reference

Awareness Programmes

Outreach 2025

• Bankers Workshops : Ahmedabad + virtual
• PRC Workshops : Guwahati, Delhi
• Beneficiaries : 1,510 retiring officials
• PWA Meetings : Chennai, Guwahati, Jaipur, Hyderabad, Ahmedabad

Rajbhasha Achievements

Hindi Promotion

• Award : 3rd Rajbhasha Kirti Puraskar
• Category : Less than 300 personnel
• Venue : Hindi Diwas, Ahmedabad
• NIVRITTI : Musical Hindi Drama (Jun, Sep 2025)
• SOPAAN 2025 : Poetry book published

CPENGRAMS Enhancements

Portal Improvements

• Monthly Reports : Ministry rankings introduced
• Auto-Forwarding : MoD started
• Success Stories : 1,296 shared
• SMS Alerts : 70 lakh sent

🔗 Related Departments

• Dept of Personnel & Training: Civil services, training
• Admin Reforms (DARPG): Grievances, e-Office
• Dept of Science & Technology: Digital pension systems